Data Deletion
Last updated — 3 October 2026 · Operated by Nexor Sparks
In short: you can delete chats or your whole account yourself in Settings, or email us and we will do it within 30 days.
1. Do it yourself in the app
- One chat: delete it from your chat list.
- All chats: Settings → Delete all chats. This clears them from your device and from the cloud databases we use to store them (Google Firebase and Cloudflare).
- Gmail access: Settings → Gmail → Disconnect.
- Whole account: Settings → Delete account. This removes your profile, settings, memories, chats and login.
2. Ask us by email
Write to help@kashishai.com from the email you signed up with and say what you want deleted. We reply within 2 working days and complete deletion within 30 days.
3. Gmail data
We do not store your emails, so there is nothing to delete beyond chat replies that mention them. Those are removed when you delete the chat or your account. You can also remove Kashish's access from your Google Account at myaccount.google.com/permissions.
4. What we may keep
- Payment records (order ID, plan, amount, status) for as long as tax and accounting law requires. Card, UPI and bank details are held by our payment partner, not by us.
- Limited security and abuse logs needed to protect the service and other users.
- Copies in routine backups, which are overwritten on the normal backup cycle.
5. More
See the Privacy Policy and the Google User Data Policy.